British travellers who sought to return to their home countries in the European Union were still being denied entry into France on Thursday under new Covid rules, a Eurotunnel source told The Telegraph.
Brits started reporting on Tuesday that they were being denied access to the Channel Tunnel if they were resident in EU countries but not in France, in an apparent change of entry rules that was not officially announced by the French government.
The lack of communication on the new rules from French authorities has left British families stranded and confused.
“We were notified by our customers of the change, not by the French government,” a source at Eurotunnel told The Telegraph.
‘No more transit through France’
Eurotunnel officials spoke with the French ministry of interior and the French border police force on the phone on Thursday morning and were told the ban on transit through France still held, the source said.
“After customers had been rejected on Tuesday we requested clarification and we were told that there would be no more transit through France. They are rejecting anyone who doesn’t have residency in France.”
“Normally we would get a notification from the government written formally and that would be posted on the government’s website, that’s where a lot of people go for information, so it was a bit of a surprise to us that it was changed,” they added.
French authorities have not made any official announcement on the changes. But an Interior Ministry spokesperson in Paris told the Daily Mail late on Wednesday that Eurotunnel’s statement was wrong and travelers could enter the country provided they had the correct documentation.
French authorities have yet to clarify the guidelines despite multiple requests for comment from the Daily Telegraph. One source at the ministry of interior said they could not confirm nor deny the changes as discussions were currently taking place on the matter at the Prime Minister’s office.
Eurotunnel Le Shuttle, which operates the railway between Folkestone and Calais via the Channel Tunnel, said late on Wednesday that French guidelines had changed, leaving Brits hoping to reach their homes in Europe for the holidays confused.
“Following a French Government decision, on 28/12/2021, unless they hold French residency, British citizens are now considered 3rd country citizens and can no longer transit France by road to reach their country of residence in the EU,” the company tweeted.